Key Takeaways from the 2023 Service Edge Conference

Introduction

Recently, our team had the privilege of attending and hosting a booth at the 2023 Service Edge Conference, a collaborative effort by Service Autopilot and FieldEdge. This exciting event is tailored for field service businesses with a focus on growth across many sectors from lawn care to HVAC. Our IssueID team was kept quite busy with our booth, networking, and other events, but we still managed to notice and take in some of the great offerings of this conference! In this post we share five key takeaways and memorable experiences from Service Edge.

Five Key Takeaways

1. Strategies for Maximum Growth - As promised, the Service Edge Conference delivered on sharing growth strategies with its attendees. A notable speaker - Mike Callahan, Owner and President of Simplegrowth - guided the audience through how to scale a home service business to seven figures of annual recurring revenue. He left the crowd with a clear roadmap/blueprint for achieving substantial growth in their companies. 
2. Data-Driven Hiring with WhoHire - Jonathan Porter-Whistman's session on "Cracking the Human Code" emphasized the advantages of a data-driven approach to hiring. His platform, WhoHire, leverages AI to revolutionize the hiring process. We were lucky enough to get a demo from the man himself, and will be signing up to use it in our own landscape companies. 
3. Efficiency through Playbooks - Libby DeLucien's bootcamp on leveraging playbooks to enhance operational efficiency and scale your business was invaluable. Beyond the stage, Libby's generosity in sharing her time during informal discussions over drinks was highly appreciated and enjoyed - we especially enjoyed talking about the future of the home services industry and what it means for home services businesses as well as the softwares that help them. 
4. Expert Panel Insights - The expert panel, featuring industry luminaries like Jonathan Pototschnik, Marvin Salcido, Libby DeLucien, John DeCausmaker and others, provided diverse perspectives on overcoming common challenges in the home services industry. John DeCausmaker was also the recipient of the coveted "Biggest Badass" competition award for $12,000.
5. Networking and Afterparty Extravaganza - Service Edge 2023 not only focused on enriching educational content but also fostered networking opportunities. Meeting successful service business owners from various sectors, and other software startups allowed us to share strategies and build lasting relationships. The afterparty at the House of Blues was a highlight, featuring a fortune teller, live music, and a poker room!

Conclusion

Service Edge 2023 was a pivotal moment in our software company to say the least! As our first conference with a booth, we learned a lot and are excited to take what we've learned to the conferences in the coming year.  We invite fellow home service professionals and software startups to share their thoughts and experiences in the comments below. Let's keep the excitement and drive going!